Florida's Telephone Solicitation Act carries its own private right of action and statutory damages — stricter than the federal TCPA alone. Vaami's outbound calling is built to support the consent and Do Not Call handling a Florida-directed campaign actually needs.
Since 2021, Florida has seen a sustained wave of individual and class-action telemarketing litigation that other states simply don't generate — because the FTSA lets consumers sue directly.
The Florida Telephone Solicitation Act (Fla. Stat. § 501.059) — sometimes called Florida's "mini-TCPA" — was amended in July 2021 to let individual consumers sue directly, not just state regulators. That single change is why Florida has seen a sustained wave of telemarketing litigation that most other states don't.
Claimants can recover $500 per violation or actual damages, whichever is greater — and that figure can be trebled for willful or knowing violations, plus injunctive relief. The exposure scales with call volume, which is exactly where an under-configured outbound campaign gets expensive fast.
Florida's May 2023 amendment (HB 761) requires a consumer to keep receiving calls or texts after a 15-day cure window before they can sue — a real, but narrow, safe harbor. It doesn't remove the underlying consent and calling-rules requirements; it only affects when a lawsuit can be filed.
This is a general overview, not legal advice — confirm your specific FTSA and TCPA obligations with Florida-qualified counsel before running an outbound calling program.
The FTSA (Fla. Stat. § 501.059) is Florida's state-level telemarketing law, functioning as a stricter "mini-TCPA." Since a July 2021 amendment, it includes a private right of action, meaning individual consumers — not just regulators — can sue over violations, which has driven a significant wave of litigation specifically in Florida.
Claimants can recover $500 per violation or their actual damages, whichever is greater, with damages potentially tripled for willful or knowing violations, plus injunctive relief. At any real call volume, uncontrolled non-compliant outbound calling can become expensive very quickly under this statute.
It narrows it, but doesn't eliminate it. The amendment added a 15-day cure period — a consumer generally can't sue until 15 days after asking a business to stop and continuing to receive calls or texts in that window — which curbed some of the most opportunistic litigation, but the underlying consent and Do Not Call requirements are unchanged.
Vaami's outbound calling workflows can be configured to log consent, honor stop requests immediately, and suppress numbers on request — the operational building blocks a compliant Florida campaign needs. Registration status, consent capture practices, and legal exposure remain your business's responsibility; confirm your specific FTSA obligations with Florida counsel.
Yes. The FTSA is a separate Florida state law that operates alongside the federal TCPA, not instead of it — a Florida-directed campaign can be exposed under both simultaneously, and FTSA's private right of action makes Florida-specific compliance worth treating as its own risk category, not folded into general TCPA compliance.
Book a demo and we'll walk through how consent and Do Not Call handling is configured for your campaigns.
No credit card required · Not legal advice — confirm requirements with counsel