of property buyers prefer their first contact to be by phone
Portal enquiry forms feel impersonal. Buyers who call are ready to engage — and they'll call the next agency if you don't pick up.
VAAMI responds to property enquiries instantly — 24/7 — qualifying buyers and tenants, answering listing questions, and booking viewings into your agents' calendars before the lead calls a competitor.
Live call demo
Whitefield property enquiry · VAAMI AI agent
Hear VAAMI handle a real inbound property enquiry — qualifying the buyer, answering listing questions, and booking a viewing in under 4 minutes.
Property buyers and renters decide fast. The agency that answers first almost always wins the appointment. Yet most agencies miss 40% of their evening and weekend calls entirely.
Portal enquiry forms feel impersonal. Buyers who call are ready to engage — and they'll call the next agency if you don't pick up.
Research consistently shows lead quality drops exponentially after 5 minutes. VAAMI responds in seconds, not hours.
One unbooked viewing could be a completed sale. At average UK commission, every handful of missed calls is a lost deal.
Every portal enquiry and direct call answered in under one ring. VAAMI provides accurate property details — price, bedrooms, tenure, EPC rating — in real time from your CRM data.
Before booking a viewing, VAAMI qualifies the prospect: timeline, budget, mortgage status, chain position. Only qualified leads reach your agents' calendars.
VAAMI books viewings directly into agent calendars with no double-booking. Sends confirmation and reminder messages to both agent and applicant automatically.
Buyers and tenants ask detailed questions — schools, transport links, lease length, service charges. VAAMI answers with property-specific knowledge pulled from your listings data.
Warm leads that haven't yet booked a viewing receive an automated follow-up call within 24 hours. VAAMI re-engages, answers new questions, and either books the viewing or nurtures to the next step.
Proactive outbound calls to vendors and landlords with viewing feedback, offer updates, and market activity reports — maintaining relationships without consuming agent time.

Integrates with your CRM & portals
Live call transcript · estate agency · Manchester
Good afternoon, you've reached Greenway Properties. I'm VAAMI, the agency's AI assistant. I can help with property enquiries, viewings, and listings. How can I help you today?
Hi, I saw the 3-bed on Elm Road — is it still available?
Yes, 14 Elm Road is still available at £285,000 — it's a freehold three-bedroom semi with a south-facing garden. Are you looking to buy, and is this for yourself or as an investment?
For ourselves. We've had our offer accepted on our current place so we're ready to move.
That's great news — you're in a strong position. Are you mortgage-ready or buying in cash? And do you have an advisor in place?
We have a mortgage in principle from Barclays, so we're ready to go.
Perfect. I can book a viewing for you right now. Our agent James is available Saturday morning at 10am or 11:30am, or Monday evening at 5:30pm. Which works best for you?
Yes. VAAMI integrates with your CRM or property management software (Salesforce, Follow Up Boss, kvCORE, BoomTown, AgentOS) to access live listing data — price, availability, features, photos description — and answers enquiries with accurate, current information.
VAAMI detects high-intent signals mid-conversation — 'I want to make an offer', 'can we move quickly' — and performs an immediate warm transfer to the listing agent. Your agent receives a 10-second AI briefing with the buyer's name, qualification status, and what they discussed before being connected.
Yes. Lettings and sales have separate conversation flows. For lettings, VAAMI qualifies employment status, tenancy timeline, and the number of occupants. For sales, it focuses on mortgage status, chain position, and purchase timeline. You can run both simultaneously on the same account.
VAAMI auto-detects the caller's language and switches without prompting — covering 30+ languages. In areas with high non-English-speaking populations this significantly increases the number of enquiries successfully captured.
VAAMI is always available. After-hours callers can book a viewing for the next available slot in your agents' calendars. Time-sensitive enquiries — such as a same-day open home — can trigger an SMS alert to the on-call agent for immediate follow-up if you prefer human confirmation.
Go live in under an hour. Connect your CRM, add your listings knowledge base, and VAAMI starts handling enquiries immediately.
No credit card required · Integrates with your CRM · 14-day free trial