Job booking & scheduling
Homeowners describe the job and Vaami books it into the next available technician slot — collecting property type, issue description, urgency, and access details before the crew arrives.
Vaami books jobs, dispatches emergency callouts, and handles customer calls while your technicians are on the truck — 24/7, priced in USD, integrated with the field service tools US home service businesses already run.
Homeowners describe the job and Vaami books it into the next available technician slot — collecting property type, issue description, urgency, and access details before the crew arrives.
Burst pipe, no heat, no AC, electrical fault — Vaami identifies emergency language, confirms the address, and triggers an immediate alert to your on-call technician with job details attached.
Multi-location and franchise operations route callers to the correct crew and service area automatically, based on address and technician availability.
Emergencies don't wait for business hours. Vaami covers evenings, weekends, and holidays — booking urgent jobs directly into on-call schedules and taking detailed messages for non-urgent requests.
The 100× and 21× figures above come from the widely cited 2007 MIT/InsideSales.com Lead Response Management study of over 15,000 sales leads — not a Vaami-specific result. They illustrate why speed-to-answer matters for any call-heavy business, home services included: a homeowner with a broken furnace or a burst pipe calls the next number the moment the first one goes unanswered.
Integrates with your field service system
A widely cited 2007 MIT/InsideSales.com study of over 15,000 sales leads found a lead contacted within 5 minutes was 100x more likely to be reached, and 21x more likely to be qualified, than one contacted after 30 minutes. That dynamic applies directly to home services — a homeowner with an emergency calls the next number on their list the moment the first one goes unanswered.
Yes. Vaami connects to leading US field service management platforms including ServiceTitan, Jobber, and Housecall Pro, reading live technician availability and writing new bookings back to your system without manual entry.
You configure the emergency-detection criteria during onboarding — phrases and symptoms specific to your trade (burst pipe, no heat, sparking outlet). When a call matches, Vaami captures the address and issue, alerts your on-call technician immediately, and gives the caller a clear expectation for response time.
Yes. Multi-location operations configure Vaami once, with routing rules that send each caller to the correct regional crew based on address, each with its own availability and reporting rolled up to the group level.
This page is priced and framed in USD specifically for the US market. The core capability — job booking, emergency dispatch, quote qualification, after-hours coverage — is the same platform Vaami runs for home service businesses globally.
Connect your field service system and Vaami starts booking jobs in under a day — even when your whole crew is on the truck.
14-day free trial · No credit card · Works with ServiceTitan & Jobber