62%
of SMBs miss calls outside business hours
After-hours calls make up the majority of lost leads. Callers don't leave voicemails — they move to the next result on Google.
Inbound AI Receptionist
Every call answered. Every time.
Deploy a lifelike AI receptionist on your existing phone number in under an hour. It books appointments, resolves FAQs, routes to the right person, and never puts a caller on hold — in 30+ languages, around the clock.
- Picks up in under one ring, 24 hours a day
- Books, reschedules and cancels appointments live
- Warm transfers with full caller context
- Encrypted · Secure · Audit logged
No credit card required · 14-day free trial · Live in under 60 minutes
Aria · AI Receptionist
Inbound · Live call · 00:47
Aria AI
Good morning, BrightSmile Dental — this is Aria. How can I help you today?Caller
Hi, I need to book a cleaning. Do you have anything next Tuesday?Aria AI
Absolutely. I have 10:30 AM with Dr. Chen or 2:15 PM with Dr. Lee. Which works for you?Caller
10:30 is perfect.Aria AI
Done — you're booked for Tuesday at 10:30 AM. A confirmation text is on its way.Intent
Booking
Sentiment
+0.94
Lang
EN
<1sFirst response time
97%Caller satisfaction score
43%More bookings vs. voicemail
24/7Zero-gap coverage
The cost of missed calls
85% of callers who reach voicemail never call back.
For a practice seeing 30 new inbound calls per day, that's potentially 25 missed opportunities every single day — without you ever knowing they called.
2 min
average hold tolerance before callers hang up
The moment your team puts someone on hold, the probability of losing that call skyrockets. AI answers instantly and never puts anyone on hold.
$1,400
average revenue value of a missed healthcare call
Whether it's a dental cleaning, a consultation, or a property viewing — every missed call has a direct, measurable revenue cost to your business.
Core capabilities
Everything an elite receptionist does — at infinite scale.
VAAMI handles the full surface area of inbound calls — not just a scripted IVR tree, but a genuinely intelligent agent that reads context, adapts to the conversation, and delivers outcomes.
Sub-200ms voice response
Our real-time streaming pipeline — STT, LLM reasoning, and TTS in parallel — delivers the first spoken word in under 200 milliseconds. Human conversations feel fluid because they're never waiting.
Live booking & scheduling
VAAMI reads your calendar in real time and books, reschedules, or cancels appointments while the caller stays on the line. Bi-directional sync with Google Calendar, Outlook, and scheduling tools like Calendly and Acuity.
Dynamic knowledge retrieval
The agent consults your live knowledge base — pricing, FAQs, hours, policies, inventory — via retrieval-augmented generation (RAG). No re-training needed when your business changes.
Intelligent call routing
Intent detection classifies every caller in the first exchange. The AI routes billing queries, urgent support, and sales leads to the right team — with a warm transfer that includes a live context summary.
30+ languages, zero delays
Language detection is automatic. Callers are never asked to 'press 1 for English'. The agent switches mid-conversation if needed, maintaining the same voice persona and tone in every language.
After-hours & overflow handling
Seamlessly cover nights, weekends, and peak-volume surges without overflow charges or voicemail. VAAMI answers with the same quality at 3 AM on Christmas as it does at 9 AM on Monday.
Caller identity & personalisation
Returning callers are recognised by number. The agent greets them by name, recalls their last interaction, and skips steps they've already completed — dramatically reducing handle time.
Enterprise-grade security
PII is redacted in real time — card numbers and SSNs never reach your logs. Compliant call recording, encrypted storage, and a full audit trail built for healthcare, finance, and legal.
How it works
Live and taking calls in under an hour.
01
Caller dials your number
Your existing phone number — landline, VoIP, or toll-free — points to VAAMI. Zero porting required. The AI picks up before the first ring completes.
02
AI understands intent instantly
In the first 1–2 exchanges, VAAMI identifies why the caller is calling using intent classification trained on millions of real call transcripts. Context from your CRM loads in parallel.
03
Action taken or human involved
The AI either resolves the call entirely (booking, FAQ, payment), or performs a warm transfer — speaking to your agent first to hand over the caller's name, intent, and sentiment score.
Industry applications
Built for how your industry actually uses the phone.
VAAMI comes pre-trained on industry-specific call patterns and vocabulary, so it handles the nuance of a dental practice differently from a real estate agency or e-commerce brand.
Healthcare & Dental
- Appointment booking across multiple providers and locations
- Insurance verification queries handled instantly
- Prescription refill requests routed to the clinical team
- Encrypted call recording with sensitive data handling
- After-hours triage with escalation to on-call staff
“68% of medical calls are resolved without a human agent”
Real Estate
- Instant response to listing enquiries, 24/7
- Qualify buyers and renters before agent involvement
- Schedule viewings directly into agent calendars
- Answer price, availability, and neighbourhood FAQs
- Capture hot leads before they call a competitor
“3× more showing requests booked vs. voicemail”
E-commerce & Retail
- Order status and tracking without hold times
- Return and refund initiation handled end-to-end
- Product availability and specification queries
- Loyalty programme balance and redemption
- Escalation to live support for complex disputes
“91% of order enquiries resolved in under 90 seconds”
Enterprise-grade infrastructure
The reliability and security your business depends on.
VAAMI is built on a carrier-grade telephony backbone with redundant media servers in every major region. Every call is encrypted in transit and at rest.
Voice latency
<200ms
First word response
AMD accuracy
97.4%
Answering machine detection
Uptime SLA
99.99%
Enterprise tier
Transcription
Real-time
Word-by-word streaming
Security
Encrypted
Audit trail included
Languages
30+
Auto-detected mid-call
Barge-in detection
The AI detects mid-sentence interruptions and stops speaking within 80ms — making interactions feel natural, not robotic.
Warm transfer with live briefing
Before the caller arrives, your human agent hears or sees a 10-second summary of the caller's name, intent, and sentiment. No repeat questions.
Full call analytics
Every call produces a transcript, sentiment arc, intent tag, resolution status, and CRM sync — giving you a searchable record of every customer interaction.
Connects to your existing stack
HubSpotSalesforceZoho CRMGoogle CalendarOutlookCalendlyAcuityOpenDentalAthenahealthTwilioRingCentralZendesk
Common questions
Everything you need to know.
Do I need to port my existing phone number?
No. VAAMI uses call forwarding — you keep your existing number with your current carrier and simply forward to VAAMI when you want AI to answer. You can set conditional forwarding rules (e.g. forward only when busy or after 3 rings) giving you full control.
What happens when the AI can't answer a question?
VAAMI tracks confidence in real time. When it dips below your defined threshold (default 85%), the agent offers the caller a warm transfer to a human and briefs your team member with a spoken or screen-displayed summary before the caller arrives.
How quickly can I go live?
Most customers complete setup in under 60 minutes. You connect your phone number, upload your knowledge base (FAQs, policies, calendar), pick a voice, and publish. Our onboarding team provides a guided walkthrough for enterprise configurations.
Can the AI handle multiple simultaneous inbound calls?
Yes. VAAMI scales horizontally with no per-seat limits. You can handle 1 or 1,000 simultaneous calls on the same plan — the per-call rate scales with your volume tier.
Is the call quality affected by the AI layer?
No detectable degradation. VAAMI uses dedicated media servers with direct carrier interconnects. Audio quality is identical to a direct PSTN call. Our streaming pipeline adds zero perceptible latency to the audio path.
How does VAAMI integrate with my CRM?
VAAMI writes a full call record — transcript, summary, intent tag, duration, sentiment score — to your CRM after every call. For HubSpot and Salesforce, the native integration also reads contact data mid-call to personalise the experience.
Get started
Stop missing calls.
Start booking more.
Most teams go live in under an hour. No engineers, no complex telephony setup — just connect your number and go.
No credit card required · Cancel anytime · Data encrypted