Vaami
AI Receptionist for Estate Agents

Every portal enquiry answered.
Before the next agent calls back.

Vaami answers Rightmove, Zoopla, and OnTheMarket enquiries within seconds, qualifies buyers and tenants, and books viewings — including evenings and weekends, when most UK property browsing actually happens.

  • Calls back every portal lead within seconds, not hours
  • Qualifies budget, timeline, and mortgage/AIP status before booking
  • Books viewings and valuations directly into negotiator calendars
  • Covers evenings and weekends — where most enquiries land
3-4×
Higher conversion for the first agency to call a portal lead back
60%+
Of property portal browsing happens outside office hours
<60s
Typical Vaami callback time on a new portal enquiry
24/7
Coverage, including evenings and weekends
The problem

A property lead calls, or emails, and moves on if nobody answers.

Property portal analysis has consistently found that most Rightmove and Zoopla browsing — and the enquiries generated by it — happens in the evening and at weekends, exactly when agency branches are closed. Rightmove's own traffic data has repeatedly identified Wednesday evening as the single busiest period of the week for the site.

Portal leads are rarely exclusive

The same enquiry is frequently visible to, or submitted to, more than one agency. Whichever agent calls back first usually gets the viewing — industry lead-response analysis puts the gap at 3-4x higher conversion for a fast callback versus a delayed one.

Email response rates run low

A meaningful share of portal-generated leads never get a reply at all when the follow-up relies on email alone, particularly for enquiries that land after the office has closed for the day.

A missed call rarely gets a second chance

Applicants and vendors who can't reach anyone typically move straight to the next listing or the next agency, rather than leaving a voicemail and waiting for a callback.

What Vaami handles

Four workflows built around UK portal traffic patterns.

Instant portal lead callback

Enquiries from Rightmove, Zoopla, and OnTheMarket are called back within seconds, not hours — before the applicant has moved on to the next listing.

Buyer & tenant qualification

Before a viewing is booked, Vaami qualifies timeline, budget, mortgage/AIP status, and chain position, so agents spend their time on serious applicants.

Viewing & valuation booking

Viewings and valuation appointments are booked directly into negotiator calendars, with confirmation and reminder messages sent automatically to reduce no-shows.

Evening & weekend coverage

Most portal browsing happens after 6pm and at weekends, exactly when agency offices are closed. Vaami answers and books through that entire window, not just office hours.

Estate Agency Enquiry Dashboard
FAQ

Common questions from estate and letting agents.

Why does response speed matter so much for estate agency leads?

Property portal leads are rarely exclusive — the same enquiry is often visible to, or submitted to, more than one agency at once. Industry analysis from lead-response specialists puts the advantage at 3-4x higher conversion for the first agency to call back versus one that waits two or more hours, and a majority of buyers report ending up working with whichever agent responded first.

Does Vaami integrate with Rightmove, Zoopla, and my CRM?

Yes. Vaami connects to leads generated through the major UK property portals and syncs qualified enquiries, viewing bookings, and call outcomes to the CRM and property management systems agencies already use.

How much of our call volume actually arrives outside office hours?

Portal traffic analysis consistently shows the majority of buyer and renter browsing — and the enquiries that come with it — happens in the evening and at weekends, well outside a typical 9-5 branch. Rightmove's own traffic data has identified Wednesday evening as the single busiest browsing period of the week.

Is this different from Vaami's general real estate product?

This page covers what's specific to UK estate and letting agency workflows — Rightmove/Zoopla portal leads, UK viewing and valuation booking conventions, and evening/weekend coverage patterns typical of the UK market. Vaami's core real estate capability (buyer/tenant qualification, viewing booking) is the same platform used globally.

How does this fit with Vaami's UK compliance (TPS, ICO, UK GDPR)?

The same UK-wide compliance foundation applies — outbound campaigns are checked against TPS/CTPS before every call, and data handling follows UK GDPR and ICO guidance with a Data Processing Agreement provided as standard. See the main UK page for the full compliance breakdown.

Never miss another applicant

Your next viewing is calling right now.

Connect your portal leads and Vaami starts answering and booking within a day — evenings and weekends included.

14-day free trial · No credit card · TPS/CTPS checked automatically