Vaami
🇦🇺Built for Australian businesses

Every Australian call answered.
Privacy Act compliant. No hold time.

Vaami deploys AI voice agents that handle inbound and outbound calls for Australian GP clinics, real estate agencies, and trade businesses — Privacy Act 1988 compliant, with Do Not Call Register checking built in.

  • Privacy Act 1988 and Australian Privacy Principles (APP) compliant — DPA provided as standard
  • Do Not Call Register checked automatically before every outbound campaign call
  • Integrates with Best Practice, MedicalDirector, and Practico for GP and allied health clinics
  • Australian geographic numbers (02, 03, 07, 08) and 1300/1800 numbers provisioned in minutes
See pricing
40%
Of Australian SMB calls go unanswered on average
$65k
Average annual cost of an Australian call centre agent
30+
Languages including English, Mandarin and Vietnamese
< 1 ring
Answer time — 24/7, 365 days a year

Pricing for Australia

Australian mobile telephony rates are higher than UK or US, reflecting carrier infrastructure costs — Vaami passes through actual carrier cost transparently, or bring your own telephony (BYOT) to use your existing carrier.

AI charges
$0.025/min
Billed per second, not rounded up to the minute
No contract
Bring your own telephony
No telephony markup
Connect your own SIP trunk or carrier — pay AI usage only
BYOT
Custom / full automation
Talk to sales
High call volumes, integrations, or a fully tailored automation build
Full pricing breakdown →
Why Vaami for Australia

Tailored for Australia’s business environment.

  • Privacy Act 1988 and Australian Privacy Principles (APP) compliant — DPA provided as standard
  • Do Not Call Register checked automatically before every outbound campaign call
  • Integrates with Best Practice, MedicalDirector, and Practico for GP and allied health clinics
  • Australian geographic numbers (02, 03, 07, 08) and 1300/1800 numbers provisioned in minutes
  • Understands Australian accents — general Australian, broad, and regional — without extra training
  • Supports English, Mandarin, Cantonese, and Vietnamese for multicultural Australian communities
Industries

Top industries in Australia using Vaami

GP & Dental Clinics

Australian GP and dental practices receive 200+ calls per week. Vaami handles appointment booking, bulk-billing queries, referral routing, and after-hours triage — integrated with Best Practice, MedicalDirector, and Practico.

Real Estate & Property

Australian property enquiries arrive 24/7 from realestate.com.au and Domain. Vaami qualifies every buyer and renter enquiry, books inspections, and logs structured lead data to your CRM — while you sleep.

Trades (Plumbing, HVAC, Electrical)

Australian trade businesses miss 35% of emergency calls outside business hours — each missed job worth $300–$3,000. Vaami captures every emergency call, books the job, and dispatches the nearest available tradie.

Compliance & Trust

Built to meet Australia’s regulations.

Privacy Act 1988
Australian Privacy Principles (APPs) compliant. Data minimisation, purpose limitation, and subject access rights supported.
Do Not Call Register
Outbound calls auto-checked against the DNCR before every campaign. Suppression enforced; consent logged for ACMA.
AHPRA Aware
Healthcare scripting stays within AHPRA guidelines. No clinical advice given by AI — clinical queries escalate to practitioners.
Spam Act 2003
Outbound calling complies with Australian Spam Act. Consent captured and logged for all outbound campaigns.
Encrypted Storage
All call data encrypted at rest and in transit. Australian data residency available on request.
Audit Logs
Full call logs available for CQI and RACGP continuous improvement reporting requirements.

Languages supported: English (AU) · Mandarin · Cantonese · Vietnamese · Arabic

FAQ

Common questions for Australia businesses

Is Vaami compliant with the Australian Privacy Act 1988?
Yes. Vaami meets the Australian Privacy Principles (APPs) — purpose limitation, data minimisation, secure storage, and right to access and correct personal information. A Data Processing Agreement is provided as standard.
Can Vaami provision Australian phone numbers (02, 03, 1300)?
Yes. Vaami provisions Australian geographic numbers (02, 03, 07, 08), national 13/1300/1800 numbers, and virtual numbers that forward to your existing line. Provisioning typically takes under 30 minutes.
Does Vaami integrate with Best Practice or MedicalDirector?
Yes. Vaami integrates with Best Practice, MedicalDirector, and Practico via secure API — enabling real-time appointment availability and write-back booking with no manual entry for front-desk staff.
Does Vaami understand Australian accents?
Yes. Vaami's ASR is trained on Australian English including general, broad, and regional accents. Production word error rate is below 5% across Australian callers in independent testing.
How does Vaami handle the Australian Do Not Call Register?
Outbound campaigns are checked against the DNCR before each call. Registered numbers are automatically suppressed, and consent records are maintained for ACMA audit purposes.
Why do Australian plans have fewer minutes than US or UK?
Australian mobile calling rates are higher than UK or US rates, reflecting carrier infrastructure costs. Vaami passes through the actual carrier cost transparently. The Business plan with custom telephony rates may offer better economics for high-volume mobile-heavy operations.
Available in Australia

Ready to put AI on your Australia phone line?

Book a 20-minute demo and we'll configure a live AI agent for your business — no engineering, no commitment.

View pricing