Vaami handles inbound and outbound calls in Punjabi for businesses across Punjab, Chandigarh, Haryana and Delhi, plus the Punjabi diaspora — 33M+ native speakers in India (Census 2011), TRAI DND compliant, live in one day.
Sample greeting in Punjabi
Sat Sri Akal! Main tuhadi ki madad kar sakda haan?
“Hello! How can I help you?”
Hear Vaami speak Punjabi
Punjabi is written in Gurmukhi in Indian Punjab and in the Perso-Arabic Shahmukhi script in Pakistan. Spoken Punjabi is largely shared, but this page is about Gurmukhi-script Punjabi as spoken in India, and your CRM and templates should state which you expect.
Punjabi distinguishes words by pitch as well as by consonants and vowels, which is unusual among Indian languages. It is one more reason to test speech recognition on real phone-line audio, not on clean studio recordings.
Around Chandigarh, Ludhiana, Amritsar and Delhi, callers mix Punjabi with Hindi and English freely. Vaami detects code-switching and replies in the caller's language rather than forcing a single choice.
Many Punjabi families have relatives in Canada, the UK and Australia, so overseas time zones matter for scheduling. Overseas campaigns have their own calling-consent rules, covered on the regional pages.
Answer every inbound call in Punjabi and English, 24 hours a day. Book appointments, answer FAQs, route to the right team — no voicemail, no hold queues.
Call prospect lists in Punjabi, qualify intent and budget in the first exchange, and log qualified leads to your CRM automatically.
Automated outbound reminders in Punjabi reduce no-shows. Customers confirm, reschedule or cancel by voice — calendar updates in real time.
Callers switching between Punjabi and English are understood naturally. No "press 1 for Punjabi" — the AI adapts automatically.
Every outbound call checks the TRAI DND registry before dialling. Consent is logged per TRAI guidelines — automatically, with no manual filtering.
Full call transcript, intent tag, and outcome synced to Zoho, Salesforce, HubSpot, LeadSquared, or any REST API after every call.
Vaami's production word error rate is under 6% across our full multilingual call corpus, including Punjabi. That figure is an aggregate across all supported languages — we don't yet publish a Punjabi-specific word error rate benchmark.
Yes. Vaami supports Punjabi for inbound and outbound calls. It detects the language from the caller's first exchange and can switch into Hindi or English mid-call if the caller does.
This page covers Punjabi as spoken in India, which is written in Gurmukhi. Shahmukhi is the Perso-Arabic script used for Punjabi in Pakistan. If you need Pakistani Punjabi calls, ask in a demo and test with recordings before committing.
Vaami detects code-switching and replies in the language the caller is using, which covers the Punjabi-English mix common on diaspora calls. Calling overseas numbers has its own consent rules; see our regional pages for Canada, the UK and Australia.
High-volume, repeatable calls work best: loan and EMI reminders, tractor and vehicle service follow-ups, property enquiry qualification, and appointment confirmations. Complex negotiations should hand off to a person, which you can configure.
From ₹1.99/min, billed per second. No contract. Live in under one business day.